Originally from earlduque/ServiceNow-Developer-Training. Thanks Earl!
What is an Update Set? #
Update sets take all the changes you did and puts them together. It records all of the work you have done on a scrum task or story. Your work won't be moved to Test if it's not in an Update Set!
Create an Update Set #
:warning: Always do work in dev. Only start in dev!! :warning:
1. Click on the cogwheel on the upper-right corner of your home page #

2. Turn on all switches except the last one #

3. Go to update sets in the navigator. Choose Local Update Sets --> new #

4. Name of your update set should be: IET related record (usually a story number), short description (story name) #
5. Submit and make current #
Never change a complete update set to 'in progress'. Instead, create a completely new update set and add 2 to the original title or 3 if you have already made a second, etc. #
If you do not want this work to be moved forward, change state to ignore. Update sets cannot be deleted. #