Name

com.glide.interaction.max_wrapup_duration

Description

Maximum interaction Wrap Up duration in minutes. Default value is 15 mins. This value must be greater than enforce wrap up duration set for an active configuration in Interaction Wrap Up Configuration table.

Value

15

Sys ID

7c9c89a0732320106dfdbd49faf6a7e5

Offical Documentation

Official Docs: com.glide.interaction.max_wrapup_duration