Name
global.ConversationNodeUtil
Description
No description available
Script
var ConversationNodeUtil = Class.create();
ConversationNodeUtil.prototype = {
ERROR_NO_SOURCE : "No source node provided. Unable to create a relationshsip without a source.",
ERROR_NO_TARGET : "No target node provided. Unable to create a relationshsip without a target.",
lastError : "",
RuleRegistry : null,
initialize: function() {
this.RuleRegistry = NodeRuleRegistry.create();
this.registerRules();
},
insertNode: function() {
},
update : function(record) {
return record.update();
},
insert : function(record) {
return record.insert();
},
connect : function(source, target) {
var parents;
gs.debug("Connecting {0} ({1}) to {2} ({3})", source.getValue("name"), source.getValue("sys_id"), target.getValue("name"), target.getValue("sys_id"));
if (target.getRecordClassName() == "sys_cb_collector") {
gs.debug("Parent is a merge, so add connection there.");
parents = target.getValue("parent_nodes").split(",");
gs.debug("Parents of target were {1}",parents.join(","));
parents.push(source.getValue("sys_id"));
target.setValue("parent_nodes", parents.join(","));
gs.debug("Parents of target are {1}", parents.join(","));
return !!target.update();
} else if (target.parent.getRefRecord().getRecordClassName() == "sys_cb_collector") {
gs.debug("Parent of target is a merge, so add the connection to the parent");
var parent = target.parent.getRefRecord();
parents = parent.getValue("parent_nodes").split(",");
parents.push(source.getValue("sys_id"));
parent.setValue("parent_nodes", parents.join(","));
parent.setWorkflow(false);
var updated = !!parent.update();
if (updated)
(new GlideUpdateManager2()).saveRecord(parent);
return updated;
} else {
gs.debug("The target is not a merge, so we need to create one.");
var newMerge = new GlideRecord("sys_cb_collector");
newMerge.newRecord();
newMerge.setValue("name", target.getValue("name") + " automerge");
newMerge.setValue("topic_goal", target.getValue("topic_goal"));
newMerge.setValue("variable_table", "var__m_topic_variable_" + target.getValue("topic_goal"));
gs.debug("Possible scope collision.");
if (newMerge.getValue("sys_scope") != source.getValue("sys_scope"))
return false;
gs.debug("Inserting new merge {0} ({1})", newMerge.getValue("name"), newMerge.getUniqueValue());
newMerge.setWorkflow(false);
newMerge.setValue("parent_nodes", [source.getValue("sys_id"), target.getValue("parent")].join());
var inserted = !!newMerge.insert();
if (inserted) {
(new GlideUpdateManager2()).saveRecord(newMerge);
gs.debug("New merge was inserted, reparent the target {0} ({1}) to the new merge {2} ({3})", target.getValue("name"),target.getValue("sys_id"), target.getValue("sys_id"));
target.setValue("parent", newMerge.getUniqueValue());
gs.debug("Target reparented to {0}", newMerge.getUniqueValue());
target.setWorkflow(false);
var updated = !!target.update();
if (updated)
(new GlideUpdateManager2()).saveRecord(target);
return updated;
}
return false;
}
},
disconnect : function (source, target) {
var parents = [];
var newParents = [];
var found = false;
var updated = false;
//source is the OUT record, target is in the IN record
if (target.getRecordClassName() != "sys_cb_collector") {
var newTarget = target.parent.getRefRecord();
if (!newTarget || newTarget.getRecordClassName() != "sys_cb_collector")
return false;
target = newTarget;
gs.debug("New target node is {0} ({1})", target.getValue("name"), target.getValue("sys_id"));
}
//see if the parent list includes the source
if (!target.parent_nodes.nil())
parents = target.getValue("parent_nodes").split(",");
gs.debug("Target's parent node list: {0}", parents.join(","));
for (var i = 0; i< parents.length; i++) {
var id = parents[i];
if (id == source.getValue("sys_id"))
found = true;
else
newParents.push(id);
}
if (found) {
gs.debug("Found the connection between {0} and {1}, removing it", target.getValue("name"), source.getValue("name"));
if (newParents.length > 0) {
target.setValue("parent_nodes", newParents.join(","));
updated = !!target.update();
}
}
//the parent is the record we disconnected from, or there is only one parent so delete the merge
if (newParents.length < 2) {
gs.debug("Deleting target record {0} because there is no need for a merge here anymore.", target.getValue("name"));
updated = target.deleteRecord();
}
gs.debug("Target has been modified or deleted? {0}", updated +'');
return updated;
},
getNode : function(id) {
var sys_id;
if (id && typeof id != "string")
sys_id = id.getValue("sys_id");
else
sys_id = id;
var baseGR = new GlideRecord("sys_cb_node");
baseGR.get(sys_id);
var type = baseGR.getRecordClassName();
var nodeGR = new GlideRecord(type);
nodeGR.get(sys_id);
return nodeGR;
},
getChildForNode : function(node) {
gs.debug("Looking up child for node {0} ({1}) of type {2}", node.getValue("name"), node.getValue("sys_id"), node.getRecordClassName());
var sys_id = node.getValue("sys_id");
var baseGR = new GlideRecord("sys_cb_node");
baseGR.addQuery("parent", sys_id);
baseGR.query();
if (baseGR.next()) {
var type = baseGR.getRecordClassName();
var nodeGR = new GlideRecord(type);
nodeGR.get(baseGR.getValue("sys_id"));
return nodeGR;
}
var collectorGR = new GlideRecord("sys_cb_collector");
collectorGR.addQuery("parent_nodes", "CONTAINS", sys_id);
collectorGR.query();
if (collectorGR.next())
return collectorGR;
return null;
},
canNodeBeDeleted : function(nodeGR) {
//a node can be deleted if there are no children to it
if (this._hasNoChildren(nodeGR))
return true;
//a node can be deleted if it's a decision, and it's children can be deleted
if (this._decisionCanBeDeleted(nodeGR))
return true;
//a node can be deleted if it has a collector kid and we can unparent it
if (this._collectorCanBeDeleted(nodeGR))
return true;
return false;
},
reparentNode : function(nodeGR, newParent) {
if (nodeGR.getRecordClassName() == "sys_cb_collector")
return this._reparentCollector(nodeGR, newParent);
else
nodeGR.setValue("parent", newParent);
return nodeGR;
},
_reparentCollector : function(target, newParent) {
var parents = [];
var newParents = [newParent];
//see if the parent list includes the source
if (!target.parent_nodes.nil())
parents = target.getValue("parent_nodes").split(",");
gs.debug("Target's parent node list: {0}", parents.join(","));
for (var i = 0; i< parents.length; i++) {
if (parents[i] != newParent)
newParents.push(parents[i]);
}
target.setValue("parent_nodes", newParents.join(","));
return target;
},
_hasNoChildren : function(nodeGR) {
var nodes = new GlideRecord("sys_cb_node");
nodes.addQuery("parent", nodeGR.getValue("sys_id"));
nodes.query();
gs.debug("Number of child nodes for {0} ({1}): {2}", nodeGR.getValue("name"), nodeGR.getValue("sys_id"), nodes.getRowCount());
if (nodes.hasNext())
return false;
var collectors = new GlideRecord("sys_cb_collector");
collectors.addQuery("parent_nodes", "CONTAINS", nodeGR.getValue("sys_id"));
collectors.query();
gs.debug("Number of child collectors for {0} ({1}): {2}", nodeGR.getValue("name"), nodeGR.getValue("sys_id"), collectors.getRowCount());
return !collectors.hasNext();
},
_decisionCanBeDeleted : function(nodeGR) {
if (nodeGR.getRecordClassName() != "sys_cb_decision")
return false;
//decision can be deleted if all outcomes have same child
var grandkids = [];
var outcomes = new GlideRecord("sys_cb_outcome");
outcomes.addQuery("parent", nodeGR.getValue("sys_id"));
outcomes.query();
while(outcomes.next()) {
var child = this.getChildForNode(outcomes);
gs.debug("Grandchild {0} ({1}) found.", child.getValue("name"), child.getValue("sys_id"));
if (child && grandkids.indexOf(child.getValue("sys_id")) == -1)
grandkids.push(child.getValue("sys_id"));
}
gs.debug("Number of grandkids found: {0}", grandkids.length);
return (grandkids.length < 2);
},
_collectorCanBeDeleted : function(nodeGR) {
if (nodeGR.getRecordClassName() != "sys_cb_collector")
return false;
var parents = [];
var parent_id;
var oldNode, newNode;
//need to get real record
var node = this.getNode(nodeGR);
if (node.parent_nodes.nil())
return false; //something is wrong, this merge is bad
var parent_nodes = node.getValue("parent_nodes").split(",");
//if there is more than parent, and a child, we can't delete because we don't know where to reparent the child
if (parent_nodes.length > 1 && this.getChildForNode(nodeGR) )
return false;
//can delete a collector if it has only one parent
if (parent_nodes.length == 1)
return true;
//can delete if the collectors parents are solely outcomes to the same decision
while (parent_nodes.length > 0 ) {
parent_id = parent_nodes.pop();
newNode = this._getNode(parent_id);
if (oldNode && oldNode.getValue("sys_id") != newNode.getValue("sys_id"))
return false;
oldNode = newNode;
}
return true;
},
registerRules : function() {
this.RuleRegistry.registerRule("sys_cb_node", {
name : "One top-level node",
takes : "node",
rule : function(node) {
var sibling = new GlideRecord("sys_cb_node");
sibling.addNullQuery("parent");
sibling.addQuery("topic_goal", node.getValue("topic_goal"));
sibling.addQuery("sys_id", "!=", node.getValue("sys_id"));
sibling.addQuery("sys_class_name", "!=", "sys_cb_collector");
sibling.query();
return !sibling.hasNext();
},
error : "There is already a top-level Prompt, Action, Decision or Collector. Please select an appropriate Parent for this record and resubmit."
});
this.RuleRegistry.registerRule("sys_cb_goal", {
name : "Only one Primary goal",
takes : "goal",
rule : function(goal) {
if (goal.getValue("applicability_type") != "primary")
return true;
var sibling = new GlideRecord("sys_cb_goal");
sibling.addQuery("topic", goal.getValue("topic"));
sibling.addQuery("applicability_type","primary");
sibling.addQuery("sys_id", "!=", goal.getValue("sys_id"));
sibling.addQuery("applicability_type","primary");
sibling.addQuery("type", "consumer_to_system");
sibling.query();
return !sibling.hasNext();
},
error : "Only one primary Topic Goal can be configured per topic. Please choose a different Condition basis for this Topic Goal, or change the existing primary Topic Goal to have a different condition basis before saving this one."
});
this.RuleRegistry.registerRule("sys_cb_outcome", {
name : "Outcomes can only have Decision parents",
takes : "sys_cb_outcome",
rule : function(node) {
if (!node.getValue("parent"))
return false;
return node.parent.getRefRecord().getRecordClassName() == "sys_cb_decision";
},
error : "Outcome records may only have Decision records for parents. Please change the Parent to a valid Decision and resubmit."
});
this.RuleRegistry.registerRule("sys_cb_node", {
name : "Only outcomes can be Decision children",
takes : "sys_cb_node",
rule : function(node) {
if (current.getRecordClassName() == "sys_cb_outcome")
return true;
if (current.getValue("parent"))
return current.parent.getRefRecord().getRecordClassName() != "sys_cb_decision";
return true;
},
error : "Only Outcomes may have a Decision as a parent record. Please change the Parent to a valid, non-decision record and resubmit"
});
this.RuleRegistry.registerRule("sys_cb_collector", {
name : "Collectors cannot be top node",
takes : "sys_cb_collector",
rule : function(node) {
if (!node.getValue("parent_nodes"))
return false;
return true;
},
error : "Collectors may not be the top-level node in a goal. Please create a Prompt, Action, or Decision to be the top-level node first."
});
},
type: 'ConversationNodeUtil'
};Sys ID
c92fa00eb3d00300f7d1a13816a8dcca