Name

global.SMDynamicManualServicePopulator

Description

Populator for dynamic manual services, provided by Service Mapping

Script

var SMDynamicManualServicePopulator = Class.create();
SMDynamicManualServicePopulator.prototype = Object.extendsObject(AbstractApplicationServicePopulator, {
  
  process: function(serviceRecord, mode) {
  	if (mode == 'SCHEDULED')
  		return;
  	
  	var metadata = serviceRecord.metadata;
  	var levels;
  	if (metadata) {
  		var metadataJson = new JSON().decode(metadata);
  		levels = metadataJson.levels;
  	}
  	
  	if (!levels)
  		levels = GlideProperties.getInt('svc.manual.convert.levels.default_value', 3);

  	var serviceId = serviceRecord.getUniqueValue();
  	var bsm = new SNC.BusinessServiceManager();
  	var blackListRelations = gs.getProperty("sa.mapping.system.manual.rel_type.blacklist","");
  	if (!bsm.populateDiscoveredService(serviceId, parseInt(levels), blackListRelations)) {
  		throw 'Failed to populate service. ' + bsm.error;
  	}
  },

  type: 'SMDynamicManualServicePopulator'
});

Sys ID

11f01e3dc3f23300daa79624a1d3ae32

Offical Documentation

Official Docs: