Name

com.snc.on_call_rotation.escalation_rule_rota_overlap

Description

Escalation rule which applies when Shifts overlap. Settings are - start Escalate to outgoing Shift, end Escalate to incoming Shift, all Escalate to all Shifts .

Value

all

Sys ID

eb3407f80b9b1300d93f478d83673a48

Offical Documentation

Official Docs: com.snc.on_call_rotation.escalation_rule_rota_overlap