Name
global.PostTranscriptSaveOutputProcessor
Description
No description available
Script
var PostTranscriptSaveOutputProcessor = Class.create();
PostTranscriptSaveOutputProcessor.prototype = {
initialize: function() {},
// This method is called for every VA One Api Call complete response.
// It's only job is to pass the response through a scriptable which can be then tied back to Hybrid Queue.
processCompleted: function(oneApiResponse) {
new global.SentimentAnalysisOutputProcessor().processCompleted(oneApiResponse);
var sentimentUtil = new global.SentimentUtil();
var conversationId = oneApiResponse["documentId"];
var interactionDetails = sentimentUtil.getInteractionAssignedToAndId(conversationId);
sentimentUtil.createInteractionInsight(conversationId, interactionDetails.interactionId, interactionDetails.agent);
},
// This method is called for every VA One Api Call error response.
// It's only job is to pass the response through a scriptable which can be then tied back to Hybrid Queue.
processErrored: function(contextId, documentId, error) {
new global.SentimentAnalysisOutputProcessor().processErrored(contextId, documentId, error);
},
// This method is called for every VA One Api Call cancel response.
// It's only job is to pass the response through a scriptable which can be then tied back to Hybrid Queue.
processCancelled: function(contextId, documentId) {
new global.SentimentAnalysisOutputProcessor().processCancelled(contextId, documentId);
},
type: 'PostTranscriptSaveOutputProcessor'
};Sys ID
309ee584771021106a6ccf6dbd5a99a7