Name

global.SLAConditionForEscalation

Description

No description available

Script

var SLAConditionForEscalation = Class.create();
SLAConditionForEscalation.prototype = Object.extendsObject(SLAConditionBase, {

  reattach: function() {
  	return this._conditionMatches('commentsVALCHANGES') && !gs.hasRole('sn_customerservice.consumer') && !gs.hasRole('sn_customerservice.customer');
  },
  
  type: 'SLAConditionForEscalation'
});

Sys ID

58af23c3b313330042086e5f26a8dcb6

Offical Documentation

Official Docs: