Name
sn_ci_analytics.VAConditionBuilderMap
Description
VA Condition Builder/Funnel transformation to Appsee internal notations. The script in internally used by VAConditionBuilderHelper .
Script
var VAConditionBuilderMap = Class.create();
VAConditionBuilderMap.prototype = {
initialize: function() {},
VA_KEY: {
'field': 'field',
'operator': 'operator',
'operator_type': 'type',
'operator_value': 'internal_value',
'condition_value': 'conditionValue',
'children': 'children',
'comparison_type': 'comparisonType',
'step_number': 'StepNumber'
},
COMPARISON_TYPES: {
'NEW_QUERY': {
to: 'and',
type: 'Array',
},
'AND': {
to: 'and',
type: 'Array',
},
'OR': {
to: 'or',
type: 'Array',
},
'THAT_HAS': {
to: 'and',
type: 'Array',
},
'IN_WHICH': {
to: 'and',
type: 'Array',
}
},
DEFAULT_OPERATOR: {
'to': 'eq',
'type': 'String'
},
OPERATORS: {
'matches': 'eq',
'is': 'eq',
'equals to': 'eq',
'not equals to': 'neq',
'is not': 'neq',
'is any of': 'is_any',
'is all of': 'contains_all',
'is none of': 'is_not_any',
'contains all': 'contains_all',
'contains all of': 'contains_all',
'contains all of parent topics': 'contains_all',
'contains any of': 'contains_any',
'contains any of parent topics': 'contains_any',
'contains': 'contains',
'contains any': 'contains_any',
'is in the last': 'in_last',
'is in last': 'in_last',
'is on': 'is on',
'is later than': 'gt',
'is earlier than': 'lt',
'is in range': 'is in range',
'equals': 'eq',
'greater than': 'gt',
'greater than equal': 'gte',
'greater than or equal to': 'gte',
'less than': 'lt',
'less than equal': 'lte',
'less than or equal to': 'lte',
'is between': 'is between',
'is anonymous': 'is anonymous',
'string contains any of': 'contains_any',
'string contains all of': 'contains_all',
},
COMPARISON_TYPE_DEFAULT: function() {
return this.COMPARISON_TYPES.AND;
},
TABLES: {
'va_conversations': 'va_conversations',
'va_users': 'va_users',
'va_funnels': 'va_funnels'
},
FIELDS: {
'va_conversations': {
'Self Solve': 'DYNAMIC_PROP',
'End State': 'DYNAMIC_PROP',
'Channel Name': 'DYNAMIC_PROP',
'Feedback Result': 'DYNAMIC_PROP',
'Topic Category': 'MIXED_TOPIC',
'Conversation Type': 'DYNAMIC_PROP',
'Provider Name': 'DYNAMIC_PROP',
'Setup Topic Type': 'MIXED_TOPIC',
'Parent Topic Name': 'MIXED_TOPIC',
'Topic': 'CUSTOM_TOPICS',
'Events': 'CUSTOM_EVENTS',
'Duration': 'STANDARD#SessionDuration',
'Topic Count': 'STANDARD#SessionScreenCount',
'Language': 'STANDARD#SessionLocale',
'Message Count': 'STANDARD#SessionActionCount',
'Favorite': 'STANDARD#IsFavorite',
'Conversation Time': 'STANDARD#SessionStartTime',
'Topic Node': 'TOPIC_NODE',
'Topic Selected Value': 'TOPIC_CHOICE'
},
'va_users': {
'Hashed User ID': 'STANDARD#AppUserId',
'User Index': 'STANDARD#UserAppIndex',
'Channel Count': 'STANDARD#UserDeviceCountUnique',
'Channels': 'STANDARD#UserPlatformProperties.Chat.ChannelNames',
'Conversation Count': 'STANDARD#UserTotalSessions',
'Favorite': 'STANDARD#IsFavorite',
'First Conversation Time': 'STANDARD#UserFirstSessionTime',
'Language': 'STANDARD#UserPlatformProperties.Chat.Locales',
'Last Conversation Time': 'STANDARD#UserLastSessionTime',
'Time in chat': 'STANDARD#UserTotalDuration',
'Conversation Exists': 'CONVERSATION_QUERY'
},
'va_funnels': {
step_types: {
'Conversation Start (1st)': {
'filter': 'FirstSession',
'tagged_enum': 4,
'has_value': false
},
'Conversation Start (Any)': {
'filter': 'SessionStarted',
'tagged_enum': 3,
'has_value': false
},
'Event Trigger': {
'filter': 'EventTrigger',
'tagged_enum': 1,
'has_value': true
},
'Topic': {
'filter': 'EventTrigger',
'tagged_enum': 1,
'has_value': true
},
'Topic Node': {
'filter': 'ScreenView',
'tagged_enum': 0,
'has_value': true
}
},
base_structure: {
'StepNumber': 0,
'Alternatives': []
},
alternative_structure: {
'StepType': '',
'ExtraValues': {}
}
}
},
FIELD_ALIAS: {
'va_conversations': {
'Channel': 'Channel Name',
'Setup Topic Types': 'Setup Topic Type',
'Self-solved': 'Self Solve',
'VA Success': 'Self Solve',
'Type': 'Conversation Type',
'Topic Categories': 'Topic Category',
'Topic Blocks': 'Parent Topic Name',
'Topic Nodes': 'Topic Node',
'Topics': 'Topic',
'Completion Status': 'Last Node Visited',
'Selection': 'Selected Value',
'Last Visited Node Name': 'Last Visited Node Name'
},
'va_users': {},
'va_funnels': {}
},
APPSEE_QUERY_PATTERNS: {
'supported_patterns': {
'dynamic_prop_eq': 'DYNAMIC_PROP',
'standard_eq': 'STANDARD',
'custom_events_eq': 'CUSTOM_EVENTS',
'mixed_topic_eq': 'MIXED_TOPIC',
'custom_topic_eq': 'CUSTOM_TOPICS',
'custom_topic_node_eq': 'TOPIC_NODE',
'custom_topic_choice_eq': 'TOPIC_CHOICE',
'conversation_query_eq': 'CONVERSATION_QUERY'
},
'definitions': {
'CONVERSATION_QUERY': {
'structure': {
'session': {
'child_match': {}
}
},
'dotwalk_path': ['session']
},
'CUSTOM_EVENTS': {
'structure': {
'SessionCustomEvents': {
'nested_match': {
'and': []
}
}
},
'dotwalk_path': ['SessionCustomEvents', 'nested_match', 'and'],
'properties': {
'Properties': {
'nested_match': {}
}
},
'properties_dotwalk_path': ['SessionCustomEvents', 'nested_match', 'and[1]', 'Properties']
},
'DYNAMIC_PROP': {
'structure': {
'SessionCustomEvents': {
'nested_match': {
'and': [{
'Name': {
'eq': 'DynamicProperties'
}
},
{
'Properties': {
'nested_match': {
'and': [{}]
}
}
}
]
}
}
},
'dotwalk_path': ['SessionCustomEvents', 'nested_match', 'and[1]', 'Properties', 'nested_match', 'and[0]']
},
'MIXED_TOPIC': {
'maps': {
'Topic Category': {
'structure': 'name_structure',
'dotwalk_path': 'name_dotwalk_path',
'dotwalk_last_key': 'Name',
'add_internal_field': false,
},
'Setup Topic Type': {
'structure': 'property_structure',
'dotwalk_path': 'property_dotwalk_path',
'dotwalk_last_key': null,
'add_internal_field': true
},
'Parent Topic Name': {
'structure': 'property_structure',
'dotwalk_path': 'property_dotwalk_path',
'dotwalk_last_key': null,
'add_internal_field': true
}
},
'name_structure': {
'SessionCustomEvents': {
'nested_match': {
'and': [{
'Name': {}
}]
}
}
},
'name_dotwalk_path': ['SessionCustomEvents', 'nested_match', 'and[0]'],
'property_structure': {
'SessionCustomEvents': {
'nested_match': {
'and': [{
'Properties': {
'nested_match': {
'and': []
}
}
}]
}
}
},
'property_dotwalk_path': ['SessionCustomEvents', 'nested_match', 'and[0]', 'Properties', 'nested_match'],
'mixers': {
'closed': 'contains_any',
'open': 'contains_all'
}
},
'TOPIC_NODE': {
'structure': {
'SessionScreens': {
'nested_match': {
'and': [{
'ScreenId': {}
}]
}
}
},
'dotwalk_path': ['SessionScreens', 'nested_match', 'and[0]']
},
'TOPIC_CHOICE': {
'prop_labels': {
'type': 'Type',
'selected_value': 'Selected Value',
'topic_node_id': 'Topic Id'
},
'replacer': {
'field': 'Events',
'operator': {
'internal_value': 'is',
'type': 'String'
}
},
'dotwalk_path': ['SessionCustomEvents', 'nested_match', 'and[1]', 'Properties', 'nested_match']
},
'CUSTOM_TOPICS': {
'preset_fields': {
'last_visited_node': 'Last Node Visited',
'topic_node': 'Topic Node',
'selected_value': 'Selected Value',
'last_visited_node_name': 'Last Visited Node Name',
},
'topic_types': {
'topic_only': 'topic_only',
'topic_with_completion_status': 'topic_with_completion_status',
'topic_with_topic_node': 'topic_with_topic_node',
'topic_choice': 'topic_choice',
'topic_last_visited_node_name': 'topic_last_visited_node_name'
},
'configurations': {
'topic_only': [{
'field': 'Events'
}],
'topic_last_visited_node_name': [{
'field': 'Events',
'children': []
},
{
'field': 'Events',
'children': [{
'field': 'Last Visited Node Name'
}],
'operator': {
'internal_value': 'is',
'type': 'String'
},
}
],
'topic_with_completion_status': [{
'field': 'Events',
'children': []
},
{
'field': 'Events',
'children': [{
'field': 'Last Node Visited',
'operator': {
'internal_value': 'is',
'type': 'Boolean'
}
}],
'operator': {
'internal_value': 'is',
'type': 'String'
},
}
],
'topic_with_topic_node': [{
'field': 'Topic Node'
}],
'topic_choice': [{
'field': 'Events',
'children': []
},
{
'field': 'Topic Selected Value'
}
]
}
}
}
},
UTILITY_FUNCTIONS: function() {
function _getDates(str) {
var result = [],
prefix = 'javascript:';
try {
var splits = str.split('@');
splits.forEach(function(s) {
if (s.startsWith(prefix))
result.push(/\d{4}-\d{2}-\d{2}/g.exec(s.replace(prefix, '')));
});
return result;
} catch (e) {
return null;
}
}
var is_between = function(valueSet) {
var result = {};
result.gte = valueSet[0];
result.lte = valueSet[1];
return result;
};
var dates_between = function(encodedString, operator) {
var dates = _getDates(encodedString);
var response = {};
response[operator] = null;
switch (operator) {
case 'in_last':
var currentDate = new GlideDateTime();
var lte = currentDate.getValue().toString().replace(' ', 'T');
var startDate = new GlideDateTime();
startDate.setValue(encodedString);
var startDateStamp = startDate.getNumericValue();
currentDate.subtract(startDateStamp);
var gte = currentDate.getValue().toString().replace(' ', 'T');
return {
'gte': gte,
'lte': lte
};
case 'is in range':
case 'is between':
case 'is on':
return {
'gte': (dates[0] + 'T00:00:00'),
'lte': (dates[1] + 'T23:59:59')
};
case 'gt':
response[operator] = (dates[0] + 'T23:59:59');
break;
case 'lt':
response[operator] = (dates[0] + 'T00:00:00');
break;
}
return response;
};
return {
'is_between': is_between,
'dates_between': dates_between
};
},
OPERATOR_MODIFIERS: {
'va_conversations': {
'SessionStartTime': 'dates_between',
'SessionActionCount': {
'is between': 'is_between'
},
'SessionScreenCount': {
'is between': 'is_between'
},
'SessionDuration': {
'is between': 'is_between'
},
'Topic Node': {
'contains_any': function(valueSet) {
return {
'contains_any': JSON.stringify(valueSet[0])
};
},
'contains_all': function(valueSet) {
return {
'contains_all': JSON.stringify(valueSet[0])
};
}
},
'IsFavorite': {
'eq': function(value) {
return value ? {
'exists': true
} : {
'not exists': true
};
}
}
},
'va_users': {
'AppUserId': {
'is anonymous': function(value) {
return value ? {
'not exists': true
} : {
'exists': true
};
}
},
'UserDeviceCountUnique': {
'is between': 'is_between'
},
'UserAppIndex': {
'is between': 'is_between'
},
'IsFavorite': {
'eq': function(value) {
return value ? {
'exists': true
} : {
'not exists': true
};
}
},
'UserTotalSessions': {
'is between': 'is_between'
},
'UserTotalDuration': {
'is between': 'is_between'
},
'UserPlatformProperties.Chat.Locales': {
'is_any': function(value) {
return {
'contains_any': value
};
}
},
'UserFirstSessionTime': 'dates_between',
'UserLastSessionTime': 'dates_between',
},
'va_funnels': {}
},
type: 'VAConditionBuilderMap'
};Sys ID
1f6d030c1bfa20904129415bbc4bcbe9