Name
sn_ci_analytics.VAConditionBuilderUtil
Description
Primary Utility for VA Condition Builder/Funnel transformation to Appsee.
Script
var VAConditionBuilderUtil = Class.create();
VAConditionBuilderUtil.prototype = {
initialize: function() {
this.vAConditionBuilderHelper = new VAConditionBuilderHelper();
this.tables = {
"va_conversations": "va_conversations",
"va_users": "va_users",
"va_funnels": "va_funnels"
};
},
/**
* @param { Object } vAComparisonBuilderRows - The required parameters of convertToAppsee @method.
@schema vAComparisonBuilderRows
'field' {Object} | Mandatory
'operator' {String} | Mandatory
'conditionValue' {Boolean}, {String}, {Array}, {Number} | Mandatory - INFO: @typeOf(operator)
'comparisonType' {String} | Mandatory
'children' {null}, {Array} | Mandatory - INFO: Takes in {@vAComparisonBuilderRows}
* @returns {Object} - Return Appsee understandable JSON Query
'success' {Boolean} - INFO: Success status of the Query transformation: True - Successfull, False - Unsuccessfull
'query' {Object} - INFO: Response of the transformed query. {null} is success = false.
'error' {String} - INFO: Unsuccessfull error code. {null} is success = true.
Examples:
1. Input: {vAComparisonBuilderRows}
[{
"field": "Favorite",
"operator": "matches",
"conditionValue": "true",
"comparisonType": "NEW_QUERY",
"children": null
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"IsFavorite":{"exists":true}}]}
2. Input: {vAComparisonBuilderRows}
[{
"field": "Channel Name",
"operator": "is any of",
"conditionValue": ["Slack", "Web Client"],
"comparisonType": "NEW_QUERY",
"children": null
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"and":[{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"eq":"DynamicProperties"}},{"Properties":{"nested_match":{"and":[{"Channel Name":{"is_any":["Slack","Web Client"]}}]}}}]}}}]}]}
3. Input: {vAComparisonBuilderRows}
[{
"field": "Duration",
"operator": "greater than",
"conditionValue": 10,
"comparisonType": "NEW_QUERY",
"children": null
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"and":[{"SessionDuration":{"gt":10000}}]}]}
4. Input: {vAComparisonBuilderRows}
[{
"field": "Self Solve",
"operator": "matches",
"conditionValue": true,
"comparisonType": "NEW_QUERY",
"children": null
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"and":[{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"eq":"DynamicProperties"}},{"Properties":{"nested_match":{"and":[{"Self Solve":{"eq":true}}]}}}]}}}]}]}
5. Input: {vAComparisonBuilderRows}
[{
"field": "Topic",
"operator": "contains any of",
"conditionValue": ["Fallback Topic.", "Greetings."],
"comparisonType": "NEW_QUERY",
"children": []
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"and":[{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"contains_any":["Fallback Topic.","Greetings."]}}]}}}]}]}
6. Input: {vAComparisonBuilderRows}
[{
"field": "Topic",
"operator": "contains any of",
"conditionValue": ["Fallback Topic."],
"comparisonType": "NEW_QUERY",
"children": [
{
"field": "Last Node Visited",
"operator": "matches",
"conditionValue": true,
"comparisonType": "NEW_QUERY",
"children": null
}
]
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"and":[{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"contains_any":["Fallback Topic."]}}]}}},{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"eq":"Fallback Topic."}},{"Properties":{"nested_match":{"and":[{"Last Node Visited":{"eq":true}}]}}}]}}}]}]}
7. Input: {vAComparisonBuilderRows}
[{
"field": "Events",
"operator": "contains any of",
"conditionValue": ["Conversation End Reason"],
"comparisonType": "NEW_QUERY",
"children": []
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"and":[{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"contains_any":["Conversation End Reason"]}}]}}}]}]}
8. Input: {vAComparisonBuilderRows}
[{
"field": "Favorite",
"operator": "matches",
"conditionValue": "true",
"comparisonType": "NEW_QUERY",
"children": null
},
{
"field": "Channel Name",
"operator": "is any of",
"conditionValue": ["Slack", "Web Client"],
"comparisonType": "AND",
"children": null
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"and":[{"IsFavorite":{"exists":true}}, {"and":[{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"eq":"DynamicProperties"}},{"Properties":{"nested_match":{"and":[{"Channel Name":{"is_any":["Slack","Web Client"]}}]}}}]}}}]}]}
9. Input: {vAComparisonBuilderRows}
[{
"field": "Favorite",
"operator": "matches",
"conditionValue": "true",
"comparisonType": "NEW_QUERY",
"children": null
},
{
"field": "Self Solve,
"operator": "matches",
"conditionValue": true,
"comparisonType": "OR",
"children": null
}]
Output: new sn_ci_analytics.VAConditionBuilderUtil().convertToAppsee(vAComparisonBuilderRows)
{"or":[{"IsFavorite":{"exists":true}},{"SessionCustomEvents":{"nested_match":{"and":[{"Name":{"eq":"DynamicProperties"}},{"Properties":{"nested_match":{"and":[{"Self Solve":{"eq":true}}]}}}]}}}]}
*/
convertToAppsee: function(vAComparisonBuilderRows) {
var query = {};
try {
query = this.vAConditionBuilderHelper.transformConditionBuilder(vAComparisonBuilderRows, this.tables.va_conversations);
if (query)
return this.vAConditionBuilderHelper.success(query);
else
return this.vAConditionBuilderHelper.fail("invalid_query");
} catch (e) {
return this.vAConditionBuilderHelper.fail("invalid_query");
}
},
/**
* @param { Object } vAFunnelBuilderRows - The required parameters of convertToAppseeFunnel @method.
* @schema vAFunnelBuilderRows
'StepNumber' {Integer} | Mandatory
'VAComparisonModel' {Array} | Mandatory
'field' {Object} | Mandatory
'conditionVaue' {String | null} | Mandatory
'children' {Array} | Mandatory @typeof VAComparisonModel
* @returns {Object} - Return Appsee understandable JSON Query
'success' {Boolean} - INFO: Success status of the Query transformation: True - Successfull, False - Unsuccessfull
'query' {Array} - INFO: Response of the transformed query. {null} is success = false.
'error' {String} - INFO: Unsuccessfull error code. {null} is success = true.
1. Input @vAFunnelBuilderRows
[
{
"StepNumber": 1,
"VAComparisonModel": [
{
"field": "Conversation Start (Any)",
"conditionValue": null,
"children": []
}
]
},
{
"StepNumber": 2,
"VAComparisonModel": [
{
"field": "Event Trigger",
"conditionValue": "AI Search",
"children": [
{
"field": "Last Node Visited",
"conditionValue": "2",
"children": []
},
{
"field": "End State",
"conditionValue": "1",
"children": []
}
]
},
{
"field": "Event Trigger",
"conditionValue": "_auto_resolution_",
"children": []
}
]
}
]
Output: {"success":true,"query":[{"StepNumber":1,"Alternatives":[{"StepType":3,"ExtraValues":{}}]},{"StepNumber":2,"Alternatives":[{"StepType":1,"ExtraValues":{"Last Node Visited":"2","End State":"1"},"Value":"AI Search"},{"StepType":1,"ExtraValues":{},"Value":"_auto_resolution_"}]}],"error":null}
2. Input @vAFunnelBuilderRows
[
{
"StepNumber": 1,
"VAComparisonModel": [
{
"field": "Conversation Start (1st)",
"conditionValue": null,
"children": []
}
]
},
{
"StepNumber": 2,
"VAComparisonModel": [
{
"field": "Topic Node Visit",
"conditionValue": "eefd285053130010cf8cddeeff7b12b9",
"children": []
}
]
},
{
"StepNumber": 3,
"VAComparisonModel": [
{
"field": "Conversation Start (Any)",
"conditionValue": null,
"children": []
}
]
},
{
"StepNumber": 4,
"VAComparisonModel": [
{
"field": "Topic Node Visit",
"conditionValue": "b19775fa536310103296ddeeff7b12ff",
"children": []
},
{
"field": "Event Trigger",
"conditionValue": "Confirm Appointment",
"children": [
{
"field": "Channel Name",
"conditionValue": "Slack",
"children": []
}
]
}
]
}
]
Output: {"success":true,"query":[{"StepNumber":1,"Alternatives":[{"StepType":4,"ExtraValues":{}}]},{"StepNumber":2,"Alternatives":[{"StepType":0,"ExtraValues":{},"Value":"eefd285053130010cf8cddeeff7b12b9"}]},{"StepNumber":3,"Alternatives":[{"StepType":3,"ExtraValues":{}}]},{"StepNumber":4,"Alternatives":[{"StepType":0,"ExtraValues":{},"Value":"b19775fa536310103296ddeeff7b12ff"},{"StepType":1,"ExtraValues":{"Channel Name":"Slack"},"Value":"Confirm Appointment"}]}],"error":null}
**/
convertToAppseeFunnel: function(vAFunnelBuilderRows) {
var steps = [];
try {
steps = this.vAConditionBuilderHelper.transformConditionBuilder(vAFunnelBuilderRows, this.tables.va_funnels);
if (steps)
return this.vAConditionBuilderHelper.success(steps);
else
return this.vAConditionBuilderHelper.fail("invalid_steps");
} catch (e) {
return this.vAConditionBuilderHelper.fail("invalid_steps");
}
},
convertToAppseeUsers: function(vAComparisonBuilderRows) {
var query = {};
try {
query = this.vAConditionBuilderHelper.transformConditionBuilder(vAComparisonBuilderRows, this.tables.va_users);
if (query)
return this.vAConditionBuilderHelper.success(query);
else
return this.vAConditionBuilderHelper.fail("invalid_query");
} catch (e) {
return this.vAConditionBuilderHelper.fail("invalid_query");
}
},
type: 'VAConditionBuilderUtil'
};Sys ID
789c7a801bfa20904129415bbc4bcb4b