Name
sn_csm_workspace.CSMWorkspaceAjaxUAUtil
Description
Track the usage analytics data for CSM workspace. This is a client-callable wrapper of CSMWorkspaceUAUtil.
Script
var CSMWorkspaceAjaxUAUtil = Class.create();
CSMWorkspaceAjaxUAUtil.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
// Tracks number of times "Report Knowledge Gap" button was pressed on the Case
// form via CSM Agent Workspace
reportKnowledgeGapClickCase: function() {
var csmWorkspaceUAUtil = new sn_csm_workspace.CSMWorkspaceUAUtil;
csmWorkspaceUAUtil.logCaseAnalytics('reportKnowledgeGap.case', 'click');
},
// Tracks number of "Verify Consumer" clicks on the Interaction form via CSM Agent Workspace
verifyConsumerClickInteraction: function() {
var csmWorkspaceUAUtil = new sn_csm_workspace.CSMWorkspaceUAUtil;
csmWorkspaceUAUtil.logCaseAnalytics('verifyConsumer.interaction', 'click');
},
// Tracks number of "Verify Contact" clicks on the Interaction form via CSM Agent Workspace
verifyContactClickInteraction: function() {
var csmWorkspaceUAUtil = new sn_csm_workspace.CSMWorkspaceUAUtil;
csmWorkspaceUAUtil.logCaseAnalytics('verifyContact.interaction', 'click');
},
type: 'CSMWorkspaceAjaxUAUtil'
});Sys ID
b517aa3d0f7333009a1ef634a7767e1e