Name
sn_csm_workspace.InteractionQueueMatchingRules
Description
Implements extension point global.InteractionQueueMatchingRules Allows for extensions to Interaction s queue matching rules.
Script
var InteractionQueueMatchingRules = Class.create();
InteractionQueueMatchingRules.prototype = {
initialize: function() {
},
process: function(/*array*/ interaction, context, metadata) {
//Returns an interaction_queue id or null
return new CSPInteractionMatchingRule().run(interaction, context);
},
type: 'InteractionQueueMatchingRules'
};
Sys ID
5b97dd0573c113000f4012562ef6a773