Name
sn_customerservice.CSPortalUtilClientCallable
Description
Helper functions for Customer Service portal that are client callable.
Script
var CSPortalUtilClientCallable = Class.create();
CSPortalUtilClientCallable.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getMyCasesURL: function() {
var url = "sn_customerservice_case_list.do?";
url += "sysparm_nameofstack=cs_my_cases";
url += "&sysparm_clear_stack=yes";
//add view
if (gs.hasRole('admin'))
url += "&sysparm_view=";
else if (gs.hasRole('sn_customerservice.partner_admin') || gs.hasRole('sn_customerservice.partner'))
url += "&sysparm_view=csp_partner";
else
url += "&sysparm_view=csp";
return url;
},
getManageUserURL: function() {
var value = gs.getSession().getClientData("cs_portal_manage_user_url");
if (value == 'NIL')
return null;
if (gs.nil(value)) {
value = 'NIL';
var url = "customer_contact_list.do?";
url += "sysparm_nameofstack=cs_manage_users";
url += "&sysparm_clear_stack=yes";
var isAdmin = new global.CSManagementUtils().hasUserAdminAccess();
if (isAdmin == true) {
url += "&sysparm_view=csp_partner";
url += "&sysparm_query=accountIN" + this.getAccessibleAccounts(gs.getUser().getCompanyID(), false, true, true);
} else if (gs.hasRole('sn_customerservice.customer_admin')) {
url += "&sysparm_view=csp";
url += "&sysparm_query=accountIN" + gs.getUser().getCompanyID();
} else {
url += "&sysparm_view=csp";
url += "&sysparm_query=sys_idIN" + gs.getUserID();
}
value = url;
gs.getSession().putClientData("cs_portal_manage_user_url", value);
}
return value;
},
type: 'CSPortalUtilClientCallable'
});
Sys ID
2e0178e9871113005c7f7d3d87cb0b50