Name
sn_install_base.InstallBaseCreateCaseUtil
Description
Helper function for create case for install base on csm portal
Script
var InstallBaseCreateCaseUtil = Class.create();
InstallBaseCreateCaseUtil.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getSoldProduct: function(){
var soldProduct = "";
var gr = new GlideRecord('sn_install_base_sold_product');
gr.addQuery('sys_id', this.getParameter('sysparm_sysId'));
gr.query();
if(gr.next())
soldProduct = gr.name;
return soldProduct;
},
getInstallBaseItem: function(){
var installBaseItem = "";
var gr = new GlideRecord('sn_install_base_item');
gr.addQuery('sys_id', this.getParameter('sysparm_sysId'));
gr.query();
if(gr.next())
installBaseItem = gr.name;
return installBaseItem;
},
type: 'InstallBaseCreateCaseUtil'
});
Sys ID
205e567fb70c3300ece839a6ee11a9e9