Name
sn_itom_pde.GetInstructionsForErrorCodeAJAX
Description
No description available
Script
var GetInstructionsForErrorCodeAJAX = Class.create();
GetInstructionsForErrorCodeAJAX.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
retrieve: function() {
var errorCode = this.getParameter('sysparm_errorCode');
if (gs.hasRole('discovery_admin')) {
var ecode = new GlideRecord('automation_error_code');
var instruction = gs.getMessage('No Error Suggestions with instructions found');
var sysId = '';
ecode.addQuery('code', errorCode);
ecode.query();
if (ecode.next()) {
sysId = ecode.sys_id;
var emap = new GlideRecord('suggestion_error_code_m2m');
emap.addQuery('error_code', sysId);
emap.query();
while (emap.next()) {
var suggestionSysId = emap.suggestion;
var esug = new GlideRecord('automation_error_suggestion');
esug.get(suggestionSysId);
if (esug.name.includes('instructions')) {
instruction = esug.message;
break;
}
}
}
return instruction;
}
},
type: 'GetInstructionsForErrorCodeAJAX'
});Sys ID
b637fdbf771301104cb984e35b5a99b1