Name
sn_kb_social_qa.SocialQAView
Description
SocialQAView - Script include to increment question view count.
Script
var SocialQAView = Class.create();
SocialQAView.prototype = {
initialize: function() {
this.globalUtil = new global.GlobalKnowledgeUtil();
this.socialQACommon = new SocialQACommon();
this.tableNames = this.socialQACommon.getTableNames();
},
_updateQuestionTable: function(questionId) {
var gr = new GlideRecord(this.tableNames.table_question);
gr.addActiveQuery();
gr.addQuery('sys_id', questionId);
gr.query();
if (gr.next()) {
gr.views++;
gr.autoSysFields(false);
gr.setWorkflow(false);
gr.update();
}
},
questionViewIncrement: function(questionId) {
var inValid = gs.nil(questionId);
if (inValid)
return ;
var gr = new GlideRecord(this.tableNames.table_view);
var sessionId = gs.getSessionID();
gr.addActiveQuery();
gr.addQuery('session_id', sessionId);
gr.addQuery('question', questionId);
gr.query();
if (gr.hasNext())
return ;
else {
gr.initialize();
gr.session_id = sessionId;
gr.question = questionId;
gr.insert();
this._updateQuestionTable(questionId);
}
},
type: 'SocialQAView'
};
Sys ID
23832a12c32331000295b348b1d3ae08