Name

sn_oe_sfs.CIPlugin

Description

No description available

Script

var CIPlugin = (function() {
  return {
      SensitiveDataHandling: function() {
          return _pluginDetails('com.glide.sensitive_data_handling');
      },
      Chatbot: function() {
          return _pluginDetails('com.glide.cs.chatbot');
      },
      AWA: function() {
          return _pluginDetails('com.glide.awa');
      },
      AgentChat: function() {
          return _pluginDetails('com.glide.interaction.awa');
      },
      WalkupExperience: function() {
          return _pluginDetails('com.snc.walkup');
      },
      AWAPerformanceAnalytics: function() {
          return _pluginDetails('com.snc.pa.awa');
      },
      AwaCsm: function() {
          return _pluginDetails('com.sn_customerservice');
      },
      AwaItsm: function() {
          return _pluginDetails('com.snc.incident.awa');
      },
      AwaHrsd: function() {
          return _pluginDetails('com.sn_hr_awa');
      },
      ChatbotLite: function() {
          return _pluginDetails('com.glide.cs.chatbot.lite');
      },
      TopicRecommender: function() {
          return _pluginDetails('com.snc.va_topic_recommender');
      },
      LiveAgentSettings: function() {
          return _pluginDetails('com.glide.cs.live_agent_settings');
      },
      Profanity: function() {
          return _pluginDetails('com.sn.va.profanity');
      },
      QuickActions: function() {
          return _pluginDetails('com.glide.quickactions');
      },
      DynamicTranslation: function() {
          return _pluginDetails('com.glide.cs.dynamic.translation.virtual_agent');
      },
      VAAnalytics: function() {
          return _pluginDetails('sn_ci_analytics');
      },
      IAR: function() {
          return _pluginDetails('com.glide.cs.auto_resolution');
      },
      ConnectSupport: function() {
          return _pluginDetails('com.glide.connect.support');
      },
      CSM: function() {
          return _pluginDetails('com.sn_csm.virtualagent');
      },
      ITSM: function() {
          return _appDetails('134450a0b3781300787162ac16a8dc1e');
      },
      HRSD: function() {
          return _appDetails('c8c5545573d8130000e588e54cf6a71a');
      },
      TR: function() {
          return _appDetails('87c995fd53d21010a813ddeeff7b12e1');
      },
      ProfanityApp: function() {
          return _appDetails('77d07c3b7352201076d81f8afaf6a7bb');
      },
      ConversationalAnalytics: function() {
          return _appDetails('c53ca02a73c310108564b17afef6a7c0');
      },
      ConversationalIntegrationWithWorkplaceFromFacebook: function() {
          return _appDetails('4c5691360f0310105375001ea8767e9c');
      },
      CIMSTeams: function() {
          return _appDetails('8be385e4776110105d7b3882a910610e');
      },
      CISlack: function() {
          return _appDetails('a2f8b3a0772110105d7b3882a9106160');
      },
      VirtualAgentApi: function() {
          return _appDetails('62c44c6353311010ad77ddeeff7b120c');
      },
      CI: function() {
          return _appDetails('53b1b0e79761011018b2fa98c253afcc');
      },
      OmnichannelCallback: function() {
          return _appDetails('aeaed24c87478510b4eb52093cbb3563');
      },
  };

  function _pluginDetails(pluginId) {
      return {
          isActive: function() {
              return _isActive(pluginId);
          },
          getPluginLink: function() {
              return _getPluginSearchLink(pluginId);
          },
          getExactPluginLink: function() {
              return _getExactPluginSearchLink(pluginId);
          }
      };
  }

  function _isActive(pluginId) {
      return GlidePluginManager.isActive(pluginId);
  }

  function _getPluginSearchLink(pluginId) {
      return '/nav_to.do?uri=$allappsmgmt.do?sysparm_search=' + pluginId;
  }

  function _getExactPluginSearchLink(pluginId) {
      return '/nav_to.do?uri=$allappsmgmt.do?sysparm_search==' + pluginId;
  }

  function _appDetails(appId) {
      return {
          getAppLink: function() {
              return _getAppSearchLink(appId);
          }
      };
  }

  function _getAppSearchLink(appId) {
      var url = "https://store.servicenow.com/sn_appstore_store.do#!/store/application/{appId}";
      url = url.replace('{appId}', appId);
      return url;
  }

})();

Sys ID

551bb19cc3620110fc869bc8a840ddcd

Offical Documentation

Official Docs: