Name
sn_sow_collab.SOWContextualPanelTeamsConfigSNC
Description
No description available
Script
var SOWContextualPanelTeamsConfigSNC = Class.create();
SOWContextualPanelTeamsConfigSNC.prototype = {
TCM_COLLAB_FEB_VERSION: 202202,
isTeamsPluginActive: function() {
var tcmCollabVersion = gs.getProperty("sn_tcm_collab_hook.version");
return (GlidePluginManager.isActive('com.snc.ms_teams.it')) && !gs.nil(tcmCollabVersion) && tcmCollabVersion >= this.TCM_COLLAB_FEB_VERSION;
},
getRecommendedUsers: function(recordSysId, tableName) {
if (!this.isTeamsPluginActive() || !recordSysId || !tableName)
return [];
var recommendedUsersArr = [];
var recommededUserWithPresence = [];
var sourceGr = new GlideRecord(tableName);
if (!sourceGr.get(recordSysId))
return [];
var chatUtils = new sn_tcm_collab_hook.MSTeamsChatUtil();
var recommendedUsers = chatUtils.getRecommendedParticipants(tableName, recordSysId, '', 'microsoft_teams');
if (!recommendedUsers || !recommendedUsers.length) // in case of no recommendations
return [];
recommendedUsers = chatUtils.addAvatarUrl(recommendedUsers, 'id');
var sidebarChatUtils = new sn_sow_collab.SOWSidebarChatUtils();
recommendedUsers.forEach(function(recommendedUser) {
if (recommendedUser.id != gs.getUserID()) {
if (Array.isArray(recommendedUser.users)) {
recommendedUser.users.forEach(function(groupUser) {
if (groupUser.id != gs.getUserID()) {
recommendedUsersArr.push({
id: groupUser.id,
fieldLabel: groupUser.fieldLabel,
name: groupUser.name,
avatar: groupUser.avatar,
isValidEmail: groupUser.isValidEmail,
email: groupUser.email,
title: '',
displayValue: groupUser.displayValue ? groupUser.displayValue : groupUser.name,
hasSidebarPermission: sidebarChatUtils.isSidebarSupportedOnSOW() ? sidebarChatUtils.hasPermission(groupUser.id, recordSysId, tableName) : false
});
}
});
} else {
recommendedUsersArr.push({
id: recommendedUser.id,
fieldLabel: recommendedUser.fieldLabel,
name: recommendedUser.name,
avatar: recommendedUser.avatar,
isValidEmail: recommendedUser.isValidEmail,
email: recommendedUser.email,
title: '',
displayValue: recommendedUser.displayValue,
hasSidebarPermission: sidebarChatUtils.isSidebarSupportedOnSOW() ? sidebarChatUtils.hasPermission(recommendedUser.id, recordSysId, tableName) : false
});
}
}
});
recommededUserWithPresence = this.refreshUserPreference(recommendedUsersArr);
return recommededUserWithPresence;
},
refreshUserPreference: function(recommendedParticipants) {
if (!recommendedParticipants.length) return [];
var presenceOutput = new sn_tcm_collab_hook.MSTeamsChatUtil().getPresence(recommendedParticipants, "id", true);
if (!gs.nil(presenceOutput.error))
return presenceOutput.users;
return presenceOutput;
},
getChannelConfigData: function(methodName, params) {
if (methodName === "isTokenAvailable") return this.isTokenAvailable();
if (methodName === "fetchRefreshDuration") return GlideApplicationProperty.getValue("sn_tcm_collab_hook.teams.presence_status_cache_invalidate_duration", 180);
return null;
},
getPanelDropdownPayload: function() {
var payload = [];
if (this.isTeamsPluginActive()) {
var teamsChat = {
id: 'teams-chat',
label: gs.getMessage('Start Microsoft Teams chat'),
icon: 'microsoft-teams-fill',
sectionId: 'chat',
sectionLabel: gs.getMessage('Chat')
};
var chatImport = {
id: 'import-teams-chat',
label: gs.getMessage('Import Microsoft Teams chat'),
icon: 'download-outline',
sectionId: 'chat',
sectionLabel: gs.getMessage('Chat')
};
payload.push(teamsChat, chatImport);
}
return payload;
},
formatDate: function(dateStr, label) {
var dateObj = {};
var val = {};
var startGd = new GlideDateTime(dateStr);
dateObj["label"] = (label === "started") ? gs.getMessage("Started on") : gs.getMessage("Last Imported");
if (label === "started") {
val["value"] = startGd.getDisplayValue();
val["type"] = "string";
dateObj["value"] = val;
} else {
val["value"] = this.getFormattedDuration(startGd);
val["type"] = "string";
dateObj["value"] = val;
}
return dateObj;
},
handleChannelRedirect: function(recordSysId, tableName, requestorData) {
var chatUtils = new sn_tcm_collab_hook.MSTeamsChatUtil();
var res = [];
if (!this.isTeamsPluginActive())
return res;
var sourceGr = this.getTableGr(recordSysId, tableName);
var userIds = [requestorData.id, gs.getUserID()];
var clientType = gs.getUser().getPreference('sn_tcm_collab_hook_teams_preferred_client') || 'web_client';
var autoImport = chatUtils.importChatUtil.isAutoImportEnabled(sourceGr);
var appDetails = chatUtils.getAppDetails();
var useIHActionsForSingleTenant = chatUtils.useIHActionsForSingleTenant();
if (!("multiTenant" in appDetails) && !useIHActionsForSingleTenant)
return res;
if (appDetails.multiTenant || useIHActionsForSingleTenant) {
try {
var chatInfo = new sn_tcm_collab_hook.MSTeamsChatUtil().createChatFromChatModal(sourceGr, userIds, null, null, clientType, autoImport);
res.push(chatInfo);
var requesterUserGr = this._getRecordById("sys_user", requestorData.id);
new sn_tcm_collab_hook.MSTeamsAjaxUtils().addCommentForGroupChat(GlideStringUtil.escapeHTML(gs.getUserDisplayName()), GlideStringUtil.escapeHTML(requesterUserGr.getDisplayValue('name')), '[]', tableName, recordSysId, 'work_notes', chatInfo);
return res;
} catch (e) {
return {
errorMsg: e.message
};
}
}
return res;
},
hasChats: function(recordSysId) {
if (!recordSysId || !this.isTeamsPluginActive())
return false;
var teamsChatsGr = new GlideRecord('sn_tcm_collab_hook_ms_teams_chat');
teamsChatsGr.addQuery('source', recordSysId);
teamsChatsGr.setLimit(1);
teamsChatsGr.query();
return teamsChatsGr.hasNext();
},
fetchPanelCardProps: function(recordSysId, chatSysId, chatsLimit) {
if (!this.isTeamsPluginActive())
return [];
var collabUtils = [];
var itemIndex = 0;
var teamsChatsGr = new GlideRecord('sn_tcm_collab_hook_ms_teams_chat');
teamsChatsGr.addQuery('source', recordSysId);
if (!gs.nil(chatSysId))
teamsChatsGr.addQuery('sys_id', chatSysId);
if (!gs.nil(chatsLimit))
teamsChatsGr.setLimit(chatsLimit);
teamsChatsGr.orderByDesc('sys_updated_on');
teamsChatsGr.query();
var clientType = gs.getUser().getPreference('sn_tcm_collab_hook_teams_preferred_client') || 'web_client';
while (teamsChatsGr.next()) {
var azureUsers = [];
var dates = [];
var obj = {};
var users = teamsChatsGr.users.split(",");
var totalParticipants = Math.floor(users.length) + '';
obj.topic = teamsChatsGr.topic + '';
obj.type = "microsoft_teams_chat";
obj.updatedOn = teamsChatsGr.getValue('sys_updated_on');
obj.createdBy = teamsChatsGr.getValue('initiated_by');
obj.sectionLabel = gs.getMessage('Microsoft Teams chat');
obj.commStatus = gs.getMessage('Ongoing');
obj.sectionIcon = "microsoft-teams-fill";
obj.participantsCount = gs.getMessage('Participants ({0})', totalParticipants);
obj.itemIndex = itemIndex++;
obj.chatSysId = teamsChatsGr.getUniqueValue();
obj.sectionDropdownOptions = [{
id: "import-teams-chat",
label: gs.getMessage('View chat'),
icon: "microsoft-teams-fill"
}];
var started = this.formatDate(teamsChatsGr.sys_created_on + '', "started");
var imported = this.formatDate(teamsChatsGr.last_imported_on + '', "imported");
dates.push(started, imported);
obj.started = dates;
users.forEach(function(user) {
var users = {};
var userGr = new GlideRecord('sys_user');
userGr.get(user + '');
users.avatar = "/" + userGr.avatar + ".iix?t=small";
users.name = userGr.name + '';
azureUsers.push(users);
});
obj.users = azureUsers;
if (clientType == 'desktop_application')
obj.chatUrl = new sn_tcm_collab_hook.MSTeamsChatConfigProvider().getTeamsAppUrl() + "l/conversations/" + teamsChatsGr.chat_id + "?ctx=chat";
else
obj.chatUrl = new sn_tcm_collab_hook.MSTeamsChatConfigProvider().getTeamsUrl() + "/_#/conversations/" + teamsChatsGr.chat_id + "?ctx=chat";
collabUtils.push(obj);
}
return collabUtils;
},
isTokenAvailable: function() {
if (GlidePluginManager.isActive('com.snc.tcm_collab_hook')) {
var msTeamsCredentialsHelper = new sn_tcm_collab_hook.MSTeamsCredentialsHelper();
return msTeamsCredentialsHelper.isAccessTokenOrRefreshTokenAvailable();
}
return false;
},
getFormattedDuration: function(dateStr) {
if (dateStr != '') {
var gdt = new GlideDateTime();
gdt.setValue(dateStr);
var dur = GlideDateTime.subtract(gdt, new GlideDateTime());
return dur.getDisplayValue() + '';
} else
return '-'; // empty
},
getTableGr: function(recordSysId, tableName) {
var tableGr = new GlideRecord(tableName);
tableGr.get(recordSysId);
return tableGr;
},
_getRecordById: function(table, id) {
var gr = new GlideRecord(table);
if (gr.get(id))
return gr;
},
type: 'SOWContextualPanelTeamsConfigSNC'
};Sys ID
c8ebb54053123010a487ddeeff7b122c