Name
sn_sow_em.IncidentsOnCiForRF
Description
Implements extension point sn_rf.ScriptingRuleInterface Use this interface to implement a script include for rule using Scripting evaluation type
Script
var IncidentsOnCiForRF = Class.create();
IncidentsOnCiForRF.prototype = Object.extendsObject(sn_rf.RFScriptingRuleSNC, {
initialize: function() {
this.emRfCommons = new sn_sow_em.EmRfCommons();
},
/**********
* Generates output schema for 'Scripting' evaluation type and returns the expected output structure of getEvaluationOutputs()
*
* @return JSON containing list of output's metadata
**********/
getEvaluationOutputSchema: function() {
return {
'status': 'success',
'schema': [
// List of records to show in pill picker
{
'name': this.emRfCommons.INCIDENT_RECORD_NAME,
'label': this.emRfCommons.INCIDENT_RECORD_LABEL,
'type': 'reference', // this value should be either 'string' or 'reference'
'referenceTable': 'incident'
}
],
'metaData': {
'uniqueKey': [this.emRfCommons.INCIDENT_RECORD_NAME], // name of the fields to uniquely identify a recommendation
'confidence': '' // name of the field which will have confidence score for the recommendation
}
};
},
/**********
* Generates evaluation outputs for given record and inputs
*
* @param param.contextRecord Current record for which we are evaluating
* @return JSON containing list of evaluation outputs
**********/
getEvaluationOutputs: function(param) {
var currAlertGr = param.contextRecord;
this.emRfCommons.logStartTime(this.type, currAlertGr.number);
var startTimeGdt = new GlideDateTime();
try {
var incidentGr = new GlideRecord("incident");
var emAiInsight = new global.EmAiInsight();
emAiInsight.getSameCiTaskQuery(incidentGr, currAlertGr);// add query conditions for finding same CI tasks to incidentGr
incidentGr.orderByDesc('sys_created_on');
incidentGr.setLimit(this.emRfCommons.TOP_N_RESULTS); //default is 10 results
incidentGr.query();
// log number of results
this.emRfCommons.logNumberOfResults(this.type, currAlertGr.number, incidentGr.getRowCount());
var evaluationOutputs = this.emRfCommons.insertIncidentsToResultArray(incidentGr, "sys_id");
this.emRfCommons.logEndTime(this.type, currAlertGr.number, startTimeGdt);
return {
'status': 'success',
'evaluationOutputs': evaluationOutputs
};
} catch (e) {
var errorMessage = this.emRfCommons.logErrorMessage(this.type, currAlertGr.number, currAlertGr.getUniqueValue(), e);
return {
'status': 'error',
'errorCode': 40001,
'errorMessage': errorMessage
};
}
},
type: 'IncidentsOnCiForRF'
});
Sys ID
069b380c07410110b34ce06b0fd300b7