Name

sn_sow_em.RepeatedAlertsForRF

Description

Implements extension point sn_rf.ScriptingRuleInterface Use this interface to implement a script include for rule using Scripting evaluation type

Script

var RepeatedAlertsForRF = Class.create();
RepeatedAlertsForRF.prototype = Object.extendsObject(sn_rf.RFScriptingRuleSNC, {
  initialize: function() {
      this.emRfCommons = new sn_sow_em.EmRfCommons();
  },
  /**********
   * Generates output schema for 'Scripting' evaluation type and returns the expected output structure of getEvaluationOutputs()
   * 
   * @return JSON containing list of output's metadata
   **********/
  getEvaluationOutputSchema: function() {

      return {
          'status': 'success',
          'schema': [
              // List of records to show in pill picker
              {
                  'name': this.emRfCommons.ALERT_RECORD_NAME, // string
                  'label': this.emRfCommons.ALERT_RECORD_LABEL, // string
                  'type': 'reference', // this value should be either 'string' or 'reference'
                  'referenceTable': 'em_alert'
              }
          ],
          'metaData': {
              'uniqueKey': [this.emRfCommons.ALERT_RECORD_NAME], // name of the fields to uniquely identify a recommendation
              'confidence': '' // name of the field which will have confidence score for the recommendation
          }
      };
  },

  /**********
   * Generates evaluation outputs for given record and inputs
   * 
   * @param param.contextRecord Current record for which we are evaluating
   * @return JSON containing list of evaluation outputs
   **********/
  getEvaluationOutputs: function(param) {
      var currAlertGr = param.contextRecord;

      this.emRfCommons.logStartTime(this.type, currAlertGr.number);
      var startTimeGdt = new GlideDateTime(); 

      try {
          var alertGr = new GlideRecord("em_alert");
          var emAiInsight = new global.EmAiInsight();
          emAiInsight.getSameAlertQuery(alertGr, currAlertGr); // add query conditions for finding repeated alerts to alertGr

          alertGr.orderByDesc('initial_remote_time');
          alertGr.setLimit(this.emRfCommons.TOP_N_RESULTS); //default is 10 results
          alertGr.query();

          // log number of results
          this.emRfCommons.logNumberOfResults(this.type, currAlertGr.number, alertGr.getRowCount());

          var evaluationOutputs = this.emRfCommons.insertAlertsToResultArray(alertGr, "sys_id");

          this.emRfCommons.logEndTime(this.type, currAlertGr.number, startTimeGdt);
          return {
              'status': 'success',
              'evaluationOutputs': evaluationOutputs
          };

      } catch (e) {
          var errorMessage = this.emRfCommons.logErrorMessage(this.type, currAlertGr.number, currAlertGr.getUniqueValue(), e);

          return {
              'status': 'error',
              'errorCode': 40001,
              'errorMessage': errorMessage
          };
      }
  },

  type: 'RepeatedAlertsForRF'
});

Sys ID

b17ab4c807410110b34ce06b0fd300a9

Offical Documentation

Official Docs: