Name
sn_sow_inc.SOWIncidentLandingPageUtilitySNC
Description
No description available
Script
var SOWIncidentLandingPageUtilitySNC = Class.create();
SOWIncidentLandingPageUtilitySNC.prototype = {
initialize: function() {
this.REPORT_RANGES_COLORS = {
"1970-01-01 00:01:00": "critical",
"1970-01-01 01:00:00": "critical",
"1970-01-01 08:00:00": "high",
"1970-01-02 00:00:00": "warning",
"1970-01-03 00:00:00": "info",
"1970-01-08 00:00:00": "positive"
};
this.CHART_COLORS = {
"incident": {
"state": {
'1': 'moderate',
'2': 'info',
'3': 'warning',
'6': 'positive',
'7': 'high',
'8': 'low'
},
"priority": {
'1': 'critical',
'2': 'high',
'3': 'info',
'4': 'low',
'5': 'positive'
}
},
"sc_task": {
"state": {
'-5': 'warning',
'1': 'moderate',
'2': 'info',
'3': 'positive',
'4': 'high',
'7': 'low'
}
},
"task": {
"sys_class_name": {
'incident': 'purple',
'sc_task': 'green-yellow'
}
}
};
},
_getSLATimeLeftLabelForIncidentSlaEvamCard: function(targetType, timeLeftDisplayValue, hasBreached, slaTimeLeftLabelValue) {
if (targetType == "resolution")
slaTimeLeftLabelValue["label"] = hasBreached == true ? gs.getMessage('Resolution SLA Breached') : gs.getMessage('Resolve in {0}', timeLeftDisplayValue);
else if (targetType == "response")
slaTimeLeftLabelValue["label"] = hasBreached == true ? gs.getMessage('Response SLA Breached') : gs.getMessage('Respond in {0}', timeLeftDisplayValue);
else
slaTimeLeftLabelValue["label"] = hasBreached == true ? gs.getMessage('SLA Breached') : gs.getMessage('SLA time left {0}', timeLeftDisplayValue);
return slaTimeLeftLabelValue;
},
_getSLATimeLeftLabelValueForIncidentEvamCard: function(targetType, timeLeftDisplayValue, hasBreached, slaTimeLeftLabelValue) {
if (targetType == "resolution")
slaTimeLeftLabelValue["label"] = hasBreached == true ? gs.getMessage('Resolution SLA') : gs.getMessage('Resolve in');
else if (targetType == "response")
slaTimeLeftLabelValue["label"] = hasBreached == true ? gs.getMessage('Response SLA') : gs.getMessage('Respond in');
else
slaTimeLeftLabelValue["label"] = hasBreached == true ? gs.getMessage('SLA') : gs.getMessage('SLA time left');
slaTimeLeftLabelValue["value"] = hasBreached == true ? gs.getMessage('Breached') : timeLeftDisplayValue;
return slaTimeLeftLabelValue;
},
getSLATimeLeftLabelValueForEvamCard: function(table, targetType, timeLeftDisplayValue, hasBreached) {
var slaTimeLeftLabelValue = {
"label": "",
"value": ""
};
if (table == "task_sla") {
return this._getSLATimeLeftLabelForIncidentSlaEvamCard(targetType, timeLeftDisplayValue, hasBreached, slaTimeLeftLabelValue);
} else {
return this._getSLATimeLeftLabelValueForIncidentEvamCard(targetType, timeLeftDisplayValue, hasBreached, slaTimeLeftLabelValue);
}
},
type: 'SOWIncidentLandingPageUtilitySNC'
};Sys ID
778ce310b77130104088bc16de11a9ff