Name
sn_sow_interaction.SOWInteractionUtilsSNC
Description
No description available
Script
var SOWInteractionUtilsSNC = Class.create();
SOWInteractionUtilsSNC.prototype = {
initialize: function() {
},
getTaskAggregationQuery: function(userSysId) {
var numberOfDays = this.getNumberOfDays();
var currentDateTime = new GlideDateTime();
currentDateTime.addDaysLocalTime(-Math.abs(numberOfDays));
var commonPart = '^sys_created_on>' + currentDateTime.getDate();
var inc = "sys_class_name=incident^ref_incident.caller_id=" + userSysId + commonPart;
var prb = "sys_class_name=problem^opened_by=" + userSysId + commonPart;
var chg = "sys_class_name=change_request^ref_change_request.requested_by=" + userSysId + commonPart;
var scr = "sys_class_name=sc_request^ref_sc_request.requested_for=" + userSysId + commonPart;
var taskQuery = inc + "^NQ" + prb + "^NQ" + chg + "^NQ" + scr + "^ORDERBYDESCsys_created_on";
return taskQuery;
},
getNumberOfDays: function(){
var numberOfDays = gs.getProperty('sn_sow_interaction.requester_info_task_query_day_range');
return numberOfDays;
},
type: 'SOWInteractionUtilsSNC'
};Sys ID
f753338a8c2b1510f8770409cc9582ae