Name
sn_sow.SOWInvestigateConfigSNC
Description
No description available
Script
var SOWInvestigateConfigSNC = Class.create();
SOWInvestigateConfigSNC.prototype = {
UI_TYPES: {
"OVERVIEW": "OVERVIEW",
"VISUALIZATION": "VISUALIZATION",
"TABULAR": "TABULAR"
},
DEFINITION_CONFIG: {},
//List of defintions that needs to be shown in UI for a given table.
TABLE_DEFINITION_MAP: {
"incident": "8821d932c7c70110d7e818b1c7c26063,6f8ecd7ec7870110d7e818b1c7c2607b,c1a556909705215055e1b3471153af57,5fa4baed5342111002e6ddeeff7b1201,3061d9fec7870110d7e818b1c7c2604b"
},
//List of defintions that needs to be shown in UI for a given table in history tab.
TABLE_DEFINITION_HISTORY_MAP: {
"incident": "8821d932c7c70110d7e818b1c7c26063,6f8ecd7ec7870110d7e818b1c7c2607b,c1a556909705215055e1b3471153af57,3061d9fec7870110d7e818b1c7c2604b"
},
//List of CI Field Names that needs to be shown in system overview section
CI_FIELD_NAMES: ['name', 'model_id', 'serial_number', 'os'],
DEFINITION_CONFIG_MAP: {
ASSET_UTILIZATION: "8821d932c7c70110d7e818b1c7c26063",
RUNNING_PROCESSES: "6f8ecd7ec7870110d7e818b1c7c2607b",
LOGGED_IN_USER: "3061d9fec7870110d7e818b1c7c2604b",
SYSTEM_OVERVIEW: "9779013ac7870110d7e818b1c7c26033",
SERVICES: "c1a556909705215055e1b3471153af57",
INSTALLED_APPLICATIONS: "5fa4baed5342111002e6ddeeff7b1201",
SYSTEM_INFO_MSINFO32: "028dcd36535a9110ae50ddeeff7b1200",
SYSTEM_INFO_DSREGCMD: "0c5afbe653a211107234ddeeff7b12af"
},
//List of Actions available to remediate
ACTION_MAP: {
END_PROCESS_DEVICE: "sn_sow_inc.End_process_-_Device",
END_PROCESS_SERVER: "sn_sow_inc.End_process_-_Server",
RESTART_SERVICE_DEVICE: "sn_sow_inc.Restart_service_-_Device",
RESTART_SERVICE_SERVER: "sn_sow_inc.Restart_service_-_Server"
},
//Origin Record
SERVICE_OPERATIONS_WORKSPACE_ORIGIN_RECORD: "26e78022c3d525104f1a722e3f40dd99",
UNIT_CONVERSIONS: {
"size": {
"B": 1,
"KB": 1000,
"MB": 1000000,
"GB": 1000000000,
"TB": 1000000000000
}
},
initialize: function() {
this.setDefinitionConfig();
},
setDefinitionConfig: function() {
var that = this;
//Asset usage
this.DEFINITION_CONFIG[this.DEFINITION_CONFIG_MAP.ASSET_UTILIZATION] = {
"UI_TYPE": this.UI_TYPES.VISUALIZATION,
"HEADER": gs.getMessage("Asset utilization"),
"ATTRIBUTES": {
"selectable" : false,
"mem_percentage": gs.getMessage("Memory utilization"),
"disk_percentage": gs.getMessage("Disk utilization"),
"cpu_percentage": gs.getMessage("CPU utilization"),
"uptime": gs.getMessage("Uptime")
},
"THRESHOLD": {
"mem_percentage": {
"critical": 95,
"warning": 80
},
"disk_percentage": {
"critical": 95,
"warning": 80
},
"cpu_percentage": {
"critical": 95,
"warning": 80
}
},
"CALCULATED_FIELDS": {
"mem_percentage": function(data) {
var result = {};
if (data["TotalPhysicalMemory"] && data["FreePhysicalMemory"]) {
var value = ((Number(data["TotalPhysicalMemory"]) - Number(data["FreePhysicalMemory"])) / Number(data["TotalPhysicalMemory"])) * 100;
result.value = (Number(value)).toFixed();
} else if (data["TotalPhysicalMemory"] && data["UsedPhysicalMemory"]) {
value = (Number(data["UsedPhysicalMemory"]) / Number(data["TotalPhysicalMemory"])) * 100;
result.value = (Number(value)).toFixed();
}
if (that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION']].THRESHOLD) {
var thresholdObj = that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION']].THRESHOLD.mem_percentage;
var threshold = that.updateThreshold(thresholdObj, result);
if (threshold) {
result.threshold = threshold;
}
}
result.value = result.value ? result.value + "%" : null;
return result;
},
"disk_percentage": function(data) {
var result = {};
if (data["total_space"] && data["free_space"]) {
var value = ((Number(data["total_space"]) - Number(data["free_space"])) / Number(data["total_space"])) * 100;
result.value = Number(value).toFixed();
} else if (data["blocks_available"] && data["blocks_free"]) {
// for linux and mac
var totalSpace = Number(data["blocks_available"]) + Number(data["blocks_free"]);
value = ((totalSpace - Number(data["blocks_available"])) / totalSpace) * 100;
result.value = Number(value).toFixed();
}
if (that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION']].THRESHOLD) {
var thresholdObj = that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION']].THRESHOLD.disk_percentage;
var threshold = that.updateThreshold(thresholdObj, result);
if (threshold) {
result.threshold = threshold;
}
}
result.value = result.value ? result.value + "%" : null;
return result;
},
"cpu_percentage": function(data) {
var result = {};
if (data["cpu_percentage"]) {
result.value = (Number(data["cpu_percentage"])).toFixed();
}
if (that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION']].THRESHOLD) {
var thresholdObj = that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION']].THRESHOLD.cpu_percentage;
var threshold = that.updateThreshold(thresholdObj, result);
if (threshold) {
result.threshold = threshold;
}
}
result.value = result.value ? result.value + "%" : null;
return result;
},
"uptime": function(data) {
if (data["days"] && data["hours"]) {
return gs.getMessage("{0}d {1}h", [data["days"], data["hours"]]);
}
}
}
};
//Running processes
this.DEFINITION_CONFIG[this.DEFINITION_CONFIG_MAP.RUNNING_PROCESSES] = {
"UI_TYPE": this.UI_TYPES.TABULAR,
"THRESHOLD": {
"mem_percentage": {
"critical": 90
},
"cpu_percentage": {
"critical": 90
}
},
"UNITS": {
"memory": {
"type": "size",
"unit": "MB" // Byte size - B|KB|MB|GB|TB
}
},
"ITEMS": [{
"HEADER": gs.getMessage("Top processes by CPU"),
"ATTRIBUTES": {
"selectable": true,
"name": gs.getMessage("Process name"),
"cpu_percentage": gs.getMessage("% CPU"),
"total_size": gs.getMessage("Memory (MB)"),
"pid": gs.getMessage("PID"),
"uid": gs.getMessage("UID")
},
"KEY": "cpu",
"ACTIONS": [{
"name": "End Process",
"displayLabel": gs.getMessage("End process"),
"internalName": this.ACTION_MAP.END_PROCESS_DEVICE,
"isVisible": false,
"actionParams": [{
"label": "process_id",
"field": "pid",
"type": "integer"
}]
},
{
"name": "End Process",
"displayLabel": gs.getMessage("End process"),
"internalName": this.ACTION_MAP.END_PROCESS_SERVER,
"isVisible": false,
"actionParams": [{
"label": "process_id",
"field": "pid",
"type": "integer"
}]
}
],
"CALCULATED_FIELDS": {
"rowData": function(data) {
var totalCPU;
for (var i = 0; i < data.length; i++) {
if (data[i].hasOwnProperty("totalCPU")) {
totalCPU = Number(data[i]["totalCPU"]);
break;
}
}
var result = [];
var runningProcess = that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['RUNNING_PROCESSES']];
var memoryMetric = runningProcess['UNITS']['memory'];
var memoryHasTypeandUnit = memoryMetric && memoryMetric['type'] && memoryMetric['unit'];
data.forEach(function(item) {
if (item.metric_type === "cpu") {
// if cpu_percentage doesn't exists, derive it
if (totalCPU && !item.hasOwnProperty("cpu_percentage") && item.hasOwnProperty("user_time") && item.hasOwnProperty("system_time")) {
item.cpu_percentage = Number(((Number(item.user_time) + Number(item.system_time)) / (totalCPU * 1000)) * 100).toFixed(2);
if (that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['RUNNING_PROCESSES']].THRESHOLD) {
var thresholdObj = that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['RUNNING_PROCESSES']].THRESHOLD.cpu_percentage;
var threshold = that.updateThresholdForTabularUI(thresholdObj, "cpu_percentage", item.cpu_percentage);
if (threshold) {
item.threshold = threshold;
}
}
}
// if cpu_percentage exists, round off it
else if (item.hasOwnProperty("cpu_percentage")) {
item.cpu_percentage = Number(item.cpu_percentage).toFixed(2);
}
if (item.hasOwnProperty("total_size")) {
var memory = Number(item.total_size);
var unitConversion = that.getUnitConversions(memoryMetric['type'], memoryMetric['unit']);
if (memoryHasTypeandUnit && unitConversion) {
item.total_size = Number(memory / unitConversion).toFixed(2);
}
}
result.push(item);
}
});
return result.slice(0, 5);
}
}
}, {
"HEADER": gs.getMessage("Top processes by Memory"),
"ATTRIBUTES": {
"selectable": true,
"name": gs.getMessage("Process name"),
"total_size": gs.getMessage("Memory (MB)"),
"cpu_percentage": gs.getMessage("% CPU"),
"pid": gs.getMessage("PID"),
"uid": gs.getMessage("UID")
},
"KEY": "memory",
"ACTIONS": [{
"name": "End Process",
"displayLabel": gs.getMessage("End process"),
"internalName": this.ACTION_MAP.END_PROCESS_DEVICE,
"isVisible": false,
"actionParams": [{
"label": "process_id",
"field": "pid",
"type": "integer"
}]
},
{
"name": "End Process",
"displayLabel": gs.getMessage("End process"),
"internalName": this.ACTION_MAP.END_PROCESS_SERVER,
"isVisible": false,
"actionParams": [{
"label": "process_id",
"field": "pid",
"type": "integer"
}]
}
],
"CALCULATED_FIELDS": {
"rowData": function(data, completeData) {
var totalCPU;
for (var i = 0; i < data.length; i++) {
if (data[i].hasOwnProperty("totalCPU")) {
totalCPU = Number(data[i]["totalCPU"]);
break;
}
}
var result = [];
var runningProcess = that.DEFINITION_CONFIG[that.DEFINITION_CONFIG_MAP['RUNNING_PROCESSES']];
var memoryMetric = runningProcess['UNITS']['memory'];
var memoryHasTypeandUnit = memoryMetric && memoryMetric['type'] && memoryMetric['unit'];
data.forEach(function(item) {
if (item.metric_type === "memory") {
// if cpu_percentage doesn't exists, derive it
if (totalCPU && !item.hasOwnProperty("cpu_percentage") && item.hasOwnProperty("user_time") && item.hasOwnProperty("system_time")) {
item.cpu_percentage = Number(((Number(item.user_time) + Number(item.system_time)) / (totalCPU * 1000)) * 100).toFixed(2);
}
// if cpu_percentage exists, round off it
else if (item.hasOwnProperty("cpu_percentage")) {
item.cpu_percentage = Number(item.cpu_percentage).toFixed(2);
}
var memory = Number(item.total_size);
var runningProcessesDefinition = that.DEFINITION_CONFIG_MAP['RUNNING_PROCESSES'];
var assetUtilizationDefinition = that.DEFINITION_CONFIG_MAP['ASSET_UTILIZATION'];
var unitConversion = that.getUnitConversions(memoryMetric['type'], memoryMetric['unit']);
if (memoryHasTypeandUnit && unitConversion) {
item.total_size = Number(memory / unitConversion).toFixed(2);
}
if (that.DEFINITION_CONFIG[runningProcessesDefinition].THRESHOLD && completeData && completeData[assetUtilizationDefinition]) {
var assetUtilizationMetricData = completeData[assetUtilizationDefinition].payload;
if (assetUtilizationMetricData && assetUtilizationMetricData["TotalPhysicalMemory"]) {
var totalSizePercentage = (memory / Number(assetUtilizationMetricData["TotalPhysicalMemory"])) * 100;
var thresholdObj = that.DEFINITION_CONFIG[runningProcessesDefinition].THRESHOLD.mem_percentage;
var threshold = that.updateThresholdForTabularUI(thresholdObj, "total_size", totalSizePercentage);
if (threshold) {
item.threshold = threshold;
}
}
}
result.push(item);
}
});
return result.slice(0, 5);
}
}
}]
};
//Services
this.DEFINITION_CONFIG[this.DEFINITION_CONFIG_MAP.SERVICES] = {
"UI_TYPE": this.UI_TYPES.TABULAR,
"ITEMS": [{
"HEADER": gs.getMessage("Services"),
"ATTRIBUTES": {
"selectable": true,
"service_name": {
"label": gs.getMessage("Name"),
"isSortable": true
},
"displayName": {
"label": gs.getMessage("Display name"),
"isSortable": true
},
"pid": {
"label": gs.getMessage("Process ID"),
"isSortable": true
},
"status": {
"label": gs.getMessage("Status"),
"isSortable": true
},
"start_type": {
"label": gs.getMessage("Start type"),
"isSortable": true
},
"service_exit_code": {
"label": gs.getMessage("Service exit code"),
"isSortable": true
},
"plist": {
"label": gs.getMessage("Label"),
"isSortable": true
},
"active": {
"label": gs.getMessage("Active"),
"isSortable": true
},
"sub": {
"label": gs.getMessage("State"),
"isSortable": true
},
"description": {
"label": gs.getMessage("Description"),
"isSortable": true
}
},
"KEY": "services",
"ACTIONS": [{
"name": "Restart service",
"displayLabel": gs.getMessage("Restart service"),
"internalName": this.ACTION_MAP.RESTART_SERVICE_DEVICE,
"isVisible": false,
"actionParams": [{
"label": "service_name",
"field": "service_name",
"type": "string"
}]
},
{
"name": "Restart service",
"displayLabel": gs.getMessage("Restart service"),
"internalName": this.ACTION_MAP.RESTART_SERVICE_SERVER,
"isVisible": false,
"actionParams": [{
"label": "service_name",
"field": "service_name",
"type": "string"
}]
}
],
"PAGINATION": {
"pageSize": 10
},
"COLLAPSIBLE": true,
"CALCULATED_FIELDS": {
"rowData": function(data) {
return data;
},
"getCount": function(data) {
return data.length;
}
}
}]
};
//Logged in users
this.DEFINITION_CONFIG[this.DEFINITION_CONFIG_MAP.LOGGED_IN_USER] = {
"UI_TYPE": this.UI_TYPES.TABULAR,
"ITEMS": [{
"HEADER": gs.getMessage("Logged in users"),
"ATTRIBUTES": {
"selectable": false,
"user": gs.getMessage("User"),
"tty": gs.getMessage("TTY"),
"time": gs.getMessage("Time")
},
"KEY": "logged_users",
"ACTIONS": [],
"PAGINATION": {
"pageSize": 5
},
"COLLAPSIBLE": true,
"CALCULATED_FIELDS": {
"rowData": function(data) {
for (var i = 0; i < data.length; i++) {
if (data[i].time) {
var gdt = new GlideDateTime();
gdt.setNumericValue(Number(data[i].time) * 1000);
data[i].time = gdt.getDisplayValue();
}
}
return data;
}
}
}]
};
//Installed applications
this.DEFINITION_CONFIG[this.DEFINITION_CONFIG_MAP.INSTALLED_APPLICATIONS] = {
"UI_TYPE": this.UI_TYPES.TABULAR,
"ITEMS": [{
"HEADER": gs.getMessage("Installed applications"),
"ATTRIBUTES": {
"selectable": false,
"name": {
"label": gs.getMessage("Name"),
"isSortable": true
},
"version": {
"label": gs.getMessage("Version"),
"isSortable": true
},
"publisher": {
"label": gs.getMessage("Publisher"),
"isSortable": true
}
},
"KEY": "installed_applications",
"ACTIONS": [],
"PAGINATION": {
"pageSize": 10
},
"COLLAPSIBLE": true,
"CALCULATED_FIELDS": {
"rowData": function(data) {
return data;
},
"getCount": function(data) {
return data.length;
}
}
}]
};
return;
},
getDefinitionGroupConfig: function() {
return {
"header": gs.getMessage("Asset utilization"),
"definition_ids": [this.DEFINITION_CONFIG_MAP.ASSET_UTILIZATION, this.DEFINITION_CONFIG_MAP.RUNNING_PROCESSES]
};
},
getDefinitionIds: function(table) {
return this.TABLE_DEFINITION_MAP[table];
},
getDefinitionIdsHistory: function(table) {
return this.TABLE_DEFINITION_HISTORY_MAP[table];
},
getDefinitionConfig: function(defintionId) {
return this.DEFINITION_CONFIG[defintionId];
},
getUnitConversions: function(type, unit) {
return this.UNIT_CONVERSIONS[type] && this.UNIT_CONVERSIONS[type][unit] ? this.UNIT_CONVERSIONS[type][unit] : null;
},
updateThreshold: function(thresholdInput, result) {
var threshold;
if (thresholdInput.critical && result.value >= thresholdInput.critical) {
threshold = {
critical: true,
message: gs.getMessage("Critical: {0}% threshold exceeded", thresholdInput.critical)
};
} else if (thresholdInput.warning && result.value >= thresholdInput.warning) {
threshold = {
warning: true,
message: gs.getMessage("Warning: {0}% threshold exceeded", thresholdInput.warning)
};
}
return threshold;
},
updateThresholdForTabularUI: function(thresholdInput, field, value) {
var threshold = {
critical: false,
columnName: field
};
if (thresholdInput.critical && value >= thresholdInput.critical) {
threshold.critical = true;
}
return threshold;
},
isAnyProviderIntegrated: function() {
var routeExts = new GlideScriptedExtensionPoint().getExtensions("sn_sow.SOWInvestigationRouteUtil");
for (var i = 0; i < routeExts.length; i++) {
if (routeExts[i].isProviderIntegrated()) return true;
}
return false;
},
getUser: function(userId) {
var gr = new GlideRecord("sys_user");
if (gr.get(userId)) {
return gr;
}
},
getLoggedInUserTimeFormat: function() {
if (this.timeformat) {
return this.timeformat;
}
var userGr = this.getUser(gs.getUserID());
var defaultTimeFormat = "HH:mm:ss";
if (userGr) {
var timeFormat = userGr.getValue("time_format") || gs.getProperty('glide.sys.time_format', defaultTimeFormat);
this.timeformat = timeFormat.replace(/([:-]ss)/gi, "");
return this.timeformat;
}
return defaultTimeFormat;
},
getSystemOverviewAttributes: function() {
return this.CI_FIELD_NAMES;
},
type: 'SOWInvestigateConfigSNC'
};Sys ID
4168b07453a301103eacddeeff7b1262