Name
global.OnCallWorkbenchUtilsSNC
Description
On Call Workbench Utils SNC version
Script
var OnCallWorkbenchUtilsSNC = Class.create();
OnCallWorkbenchUtilsSNC.prototype = {
SYS_USER_GROUP: "sys_user_group",
SYS_USER_GRMEMBER: "sys_user_grmember",
CMN_ROTA: "cmn_rota",
CMN_ROTA_MEMBER: "cmn_rota_member",
getGroupDetails: function(groupSysId) {
if (this.groupHasActiveShifts(groupSysId)) {
var gr = new GlideRecord(this.SYS_USER_GROUP);
if (gr.get(groupSysId)) {
var obj = {};
obj.canRead = gr.canRead();
if (obj.canRead) {
var requiredFields = ["name", "description", "manager"];
obj.groupJs = OnCallWorkbenchUtilsSNC.onCallCommon.toJS(gr, requiredFields);
}
return obj;
}
}
},
getAccessDetails: function(groupSysId) {
var access = {};
var ocsNg = new OnCallSecurityNG();
access.isRotaAdmin = ocsNg.rotaAdminAccess();
access.isManager = ocsNg.rotaMgrAccess(groupSysId);
access.isMember = this._isCurrentUserGrpMember(groupSysId) && gs.getUser().isMemberOf(groupSysId);
return access;
},
_isCurrentUserGrpMember: function(groupSysId) {
var todayDate = new GlideDateTime().getDate().getValue(); // returns internal formatted date
var memberGr = new GlideRecord('cmn_rota_member');
memberGr.addQuery("member", "=", gs.getUserID());
memberGr.addQuery("roster.rota.group", "=", groupSysId);
memberGr.addEncodedQuery("from=NULL^ORfrom<=" + todayDate);
memberGr.addEncodedQuery("to=NULL^ORto>=" + todayDate);
memberGr.setLimit(1);
memberGr.query();
return memberGr.hasNext();
},
/*
* Get groups that user belongs to or manages
*/
getGroups: function() {
var groups = {}, filterGroups = [];
var userSysId = gs.getUserID();
var isRotaAdmin = new OnCallSecurityNG().rotaAdminAccess();
this._populateManagedGroups(groups, userSysId, isRotaAdmin);
if(!isRotaAdmin) {// All on-call groups are already populated for admin, so skiping below step
this._populateMemberGroups(groups, userSysId);
}
Object.keys(groups).forEach(function(groupId) {
filterGroups.push(groups[groupId]);
});
return filterGroups;
},
/*
* Get groups that user manages.
* No explicit computation of groups managed through delegation and on-call group preferences, as same are being included as part of member groups.
*/
_populateManagedGroups: function(groups, userSysId, isRotaAdmin) {
var managerGroupGr = new GlideRecord(this.SYS_USER_GROUP);
OnCallWorkbenchUtilsSNC.onCallCommon.addManagedGroupsQuery(managerGroupGr, userSysId, isRotaAdmin);
managerGroupGr.query();
while(managerGroupGr.next())
if (!groups[managerGroupGr.sys_id + ""])
groups[managerGroupGr.sys_id + ""] = OnCallWorkbenchUtilsSNC.onCallCommon.toJS(managerGroupGr, OnCallWorkbenchUtilsSNC.FILTER_GROUP_FIELDS);
},
/*
* Get groups that user belongs to.
*/
_populateMemberGroups: function(groups, userSysId) {
var userMemberGr = new GlideRecord(this.SYS_USER_GRMEMBER);
userMemberGr.addQuery('user', userSysId);
userMemberGr.addQuery('group.active', 'true');
userMemberGr.addEncodedQuery('JOINsys_user_grmember.group=cmn_rota.group!active=true');
userMemberGr.query();
var memberGroupGr = new GlideRecord(this.SYS_USER_GROUP);
while(userMemberGr.next())
if (!groups[userMemberGr.group + ""] && memberGroupGr.get(userMemberGr.group + "")) {
groups[userMemberGr.group + ""] = OnCallWorkbenchUtilsSNC.onCallCommon.toJS(memberGroupGr, OnCallWorkbenchUtilsSNC.FILTER_GROUP_FIELDS);
}
},
/*
* Returns count of users how are active members of any roster from the given group
*/
getGroupMemberCount: function (groupId) {
return new OnCallCommon().getGroupMemberCount(groupId);
},
getActiveRotas: function (groupId) {
var rotaGr = new GlideRecord(this.CMN_ROTA);
rotaGr.addActiveQuery();
rotaGr.addQuery("group", groupId);
rotaGr.query();
var rotas = [], requiredFields = ["name"];
while(rotaGr.next())
rotas.push(OnCallWorkbenchUtilsSNC.onCallCommon.toJS(rotaGr, requiredFields));
return rotas;
},
overrideEscalation: function(rotaSysId) {
var rotaGr = new GlideRecord(this.CMN_ROTA);
if (rotaGr.get(rotaSysId)) {
rotaGr.setValue("use_custom_escalation", true);
rotaGr.update();
var escalationSetGr = new GlideRecord("cmn_rota_escalation_set");
escalationSetGr.addQuery("cmn_rota", rotaSysId);
escalationSetGr.addActiveQuery();
escalationSetGr.addQuery("default", true);
escalationSetGr.query();
if (!escalationSetGr.hasNext()) {
new OCEscalationDesigner().createDefaultEscalationSet(rotaSysId);
}
}
},
resetEscalation: function(rotaSysId) {
var rotaGr = new GlideRecord(this.CMN_ROTA);
if (rotaGr.get(rotaSysId)) {
rotaGr.setValue("use_custom_escalation", false);
rotaGr.update();
}
},
_hasEscalationSteps: function (rotaSysId) {
var ocRotation = new OnCallRotation();
var isGroupEscalation = ocRotation.isGroupEscalationApplied(rotaSysId);
var escalationStepsGr = new GlideRecord('cmn_rota_esc_step_def');
if (isGroupEscalation) {
var groupEscalationGr = ocRotation.getGroupEscalationGr(rotaSysId);
if (groupEscalationGr) {
escalationStepsGr.addQuery('escalation_set.group_escalation', groupEscalationGr.getUniqueValue());
}
}
else {
escalationStepsGr.addQuery('escalation_set.cmn_rota', rotaSysId);
}
escalationStepsGr.addQuery('escalation_set.default', true);
escalationStepsGr.query();
return escalationStepsGr.hasNext();
},
getGroupRotas: function(groupId) {
var rotas = [];
var onCallRotation = new OnCallRotation();
var onCallCommon = new OnCallCommon();
if (!groupId) {
throw {
message: "invalid group sys_id"
};
}
var rotaGr = new GlideRecord('cmn_rota');
rotaGr.addQuery('group', groupId);
rotaGr.addActiveQuery();
rotaGr.query();
while(rotaGr.next()) {
var rotaJs = onCallCommon.toJS(rotaGr, ["sys_id", "name", "schedule", "use_custom_escalation"]);
rotaJs.escalation_type = {};
rotaJs.rota_members = [];
rotaJs.escalation_type.value = onCallRotation.getEscalationType(rotaGr.getUniqueValue());
rotaJs.isGroupEscalation = onCallRotation.isGroupEscalationApplied(rotaGr.getUniqueValue());
if (rotaJs.escalation_type.value == 'roster'){
rotaJs.escalation_type.display_value = gs.getMessage('Rotate through rosters');
}
else if (rotaJs.escalation_type.value == 'member'){
rotaJs.escalation_type.display_value = gs.getMessage('Rotate through members');
}
else if (rotaJs.escalation_type.value == 'custom') {
rotaJs.escalation_type.display_value = gs.getMessage('Custom');
}
else {
rotaJs.escalation_type.value = 'none';
rotaJs.escalation_type.display_value = gs.getMessage('None (no active rosters defined)');
}
if (rotaJs.use_custom_escalation.value == "true" || rotaJs.isGroupEscalation) {
rotaJs.use_custom_escalation.has_steps = this._hasEscalationSteps(rotaGr.getUniqueValue());
}
var todayDate = new GlideDateTime().getDate().getValue(); // returns internal formatted date
var memberGr = new GlideRecord(this.CMN_ROTA_MEMBER);
memberGr.addQuery("member.active", "=", true);
memberGr.addQuery("roster.rota", "=", rotaGr.getUniqueValue());
memberGr.addEncodedQuery("from=NULL^ORfrom<=" + todayDate);
memberGr.addEncodedQuery("to=NULL^ORto>=" + todayDate);
memberGr.query();
var memberIds = [];
while (memberGr.next())
memberIds.push(memberGr.member + "");
if(memberIds.length){
var userMemberGr = new GlideAggregate(this.SYS_USER_GRMEMBER);
userMemberGr.addQuery("group", groupId);
userMemberGr.addQuery("user", "IN", memberIds.join(","));
userMemberGr.addQuery("group.active", "true");
userMemberGr.addEncodedQuery("JOINsys_user_grmember.group=cmn_rota.group!active=true");
userMemberGr.query();
while(userMemberGr.next()) {
var rotaMemberJs = {
value: userMemberGr.user + '',
display_value: userMemberGr.getDisplayValue('user')
};
rotaJs.rota_members.push(rotaMemberJs);
}
}
rotas.push(rotaJs);
}
return rotas;
},
getGroupPreferenceIdByGroup: function(groupSysId) {
var groupPrefGr = new OnCallRotation().getGroupPreferenceByGroup(groupSysId);
if(groupPrefGr)
return groupPrefGr.sys_id + "";
return "-1";
},
groupHasActiveShifts: function(groupSysId) {
var rotaGr = new GlideAggregate(this.CMN_ROTA);
rotaGr.addQuery('group', groupSysId);
rotaGr.addQuery('active', true);
rotaGr.query();
return rotaGr.hasNext();
},
type: 'OnCallWorkbenchUtilsSNC'
};
OnCallWorkbenchUtilsSNC.FILTER_GROUP_FIELDS = ["name"];
OnCallWorkbenchUtilsSNC.onCallCommon = new OnCallCommon();Sys ID
50451b2f73802300cbb654eb7df6a769