FSM

Jace Benson

ServiceNow added FSM.

FSM contains following items.

https://www.servicenow.com/products/field-service-management.html

Standard
  1. Dispatcher Workspace Docs Store
  2. Dynamic Scheduling
  3. Field Service Mobile
  4. Asset Management Docs
  5. Planned Maintenance
  6. Inventory Management
  7. Cost Management
  8. Field Service Contractor Management
Professional
  1. Dispatcher Workspace Docs Store
  2. Dynamic Scheduling
  3. Field Service Mobile
  4. Asset Management Docs
  5. Planned Maintenance
  6. Inventory Management
  7. Cost Management
  8. Field Service Contractor Management
  9. Field Service Territory Planning
  10. Capacity and Reservations Management
  11. Field Service Crew Operations
  12. Task Bundling
  13. Multi-Day Task Scheduling
  14. Continual Improvement Management Docs
  15. Performance Analytics Docs
  16. Predictive Intelligence for FSM Docs
  17. Virtual Agent Docs
  18. Schedule Optimization¹
  19. Field Service Marketplace²
Enterprise
  1. Dispatcher Workspace Docs Store
  2. Dynamic Scheduling
  3. Field Service Mobile
  4. Asset Management Docs
  5. Planned Maintenance
  6. Inventory Management
  7. Cost Management
  8. Field Service Contractor Management
  9. Field Service Territory Planning
  10. Capacity and Reservations Management
  11. Field Service Crew Operations
  12. Task Bundling
  13. Multi-Day Task Scheduling
  14. Continual Improvement Management Docs
  15. Performance Analytics Docs
  16. Predictive Intelligence for FSM Docs
  17. Virtual Agent Docs
  18. Schedule Optimization¹
  19. Field Service Marketplace²
  20. Now Assist for Field Service Management³
  21. Process Mining Docs
  22. Workforce Optimization for FSM Docs Store
Entitlement SKUs
Field Service Management Contractor PROD15370
Field Service Management Professional With App Engine 100 PROD15369
Field Service Management Standard PROD15368